We are currently recruiting for the position of Quality Facilitator on a fixed-term contract basis.

Position Details:

Functional Area: OPS - Operations

Career Framework Title: Quality Cell Leader 5

Internal Job Title: Quality Facilitator

Job Level: 05

Direct/Indirect: Direct Labour

Position Summary: 

The Quality Facilitator will work as part of a team to ensure the quality of processes and products and will support manufacturing in achieving daily production and quality targets. 

The position will report to the Quality Engineer. 

Key Responsibilities:

• Ensures that manufacturing processes are controlled and maintained in a manner consistent with the product quality requirements of the business. 
• Controls non-conforming products and documentation of non-conforming products and events. 
• Performs product defect analysis and routine verification of product release criteria and recording of test results. 
• Identifies specific causes for issues in process and test and recommend and implement solutions for corrective and preventive action 
• Initiates and leads cross-functional team investigations for yield and quality issues. 
• Supports the Core Team of Facilitators and Engineers in development and troubleshooting activities. 
• Manages product reworks as required, with direction from Quality, Manufacturing & Engineer. 
• Provides assistance and support to Quality Engineering and Operations function. 
• Provides timely resolution of issues as they arise. 
• Provides sound technical knowledge of the products. 
• Identifies and acts on opportunities to reduce scrap and improve yields. 
• Maintains and improves quality metrics. 
• Updates QA documentation as required. 
• Participates in projects relating to process and system improvement.
• Carries out line walks of the production floor.

Knowledge/Skills/Competencies:

• Technical ability with a hands-on practical approach.
• Good interpersonal skills and organisational skills, excellent attention to detail.
• Knowledge of electronics manufacturing, a good understanding of practical electronics.
• Capable of reading and understanding product/test specifications.
• Energetic, motivated and a team player.
• Assertive, decisive and independent, ability to work on own initiative.
• Ability to communicate technical problems with clarity, verbally and written.
• Ability to troubleshoot problems in a structured, logical way.
• Ability to work under pressured environment and to initiate the appropriate action when required.

Experience and Qualifications:

• Certificate / Diploma in Quality / Materials / Science or relevant with 4+ years’ work experience in a manufacturing environment.
• Medical Device experience preferable.
• Familiar with reporting on quality production metrics.
• Six sigma training an advantage.