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ICE Group are currently recruiting multiple full-time (39 hour week) Product Builder Night Shift positions in Boston Scientific Galway!Position Summary: Are you starting off in your career? Are you returning to work after a period of absence? Are you thinking of changing careers?Boston Scientific is one of Galway's leading employers! This incredible, multinational organisation saves millions of lives each year and those working in...

About the role   As an Administrative Assistant/PA, you work as part of a team of trade union officials, operational and administrative colleagues, and members to support the companies mission to empower workers. You are a first point of contact for member queries by phone or email, demonstrating empathy and efficiency. You assist officials with complex document preparation, correspondence, member...

Overview: Our client is seeking an Administrative Assistant to join a busy Fees Office team. This role supports the administration of student fee processes, ensuring records are maintained accurately and that office operations run efficiently.3 month, temporary contract   Key Responsibilities Assist in administering policies and procedures related to student fee collection Process and update records in a timely and...

Key Responsibilities: Operational Leadership: Directly manage day-to-day service desk functions, including ticket queues, shift rostering, real-time SLA monitoring, and incident prioritization for a 15+ person team—ensuring 95%+ first-contact resolution and minimal escalations. Team Performance & Hands-On Oversight: Conduct daily stand-ups, one-on-ones, and performance interventions; handle escalations personally when needed, while delegating routine tasks to leads without losing operational control. Lead...