Have you ever heard that good communication is about listening? That effort is about results? That what gets measured gets done? 

Do you want to provide excellent customer service, in a to-the-point efficient manner? 

If you have an interest in helping people achieve their goals via education, ICE Group has an excellent opportunity for you. 

Our Pitman Training Service is seeking a full-time customer service advisor for our students to administer the MyPitman system, manage the module distribution and payment plans.  

ICE Group operates Pitman Training in both an in-centre and virtual online learning environment, resulting in an Internationally recognized and professionally accredited Certificates and Diplomas. 

Knowledge/qualifications

• Level 5 major award or above required 
• Knowledge of computers in an office environment
• Comprehensive knowledge of customer service

Functional skills

• Excellent communicator/strong effective communication skills
• Enthusiastic and can problem-solve under the pressure of working in a fast-paced environment
• Efficient  time management skills & the ability to prioritise, to escalate matters and to multi-task
• Excellent MOS Suite skills

Experience

• Previous administration experience or knowledge of Pitman Training Products and Services an advantage

Apply Today

If you are up to the challenge of working in a dynamic locally owned and operated Irish organisation please submit your CV by clicking on the apply now button above.