Connecting to LinkedIn...


Customer Service Advisor: Pitman Training

Customer Service Advisor: Pitman Training

Job Title: Customer Service Advisor: Pitman Training
Contract Type: Permanent
Location: Galway
Salary: DOE
Start Date: 31 August 2020
Duration: Initially 1 Year
REF: 10744
Contact Name: Breann McGarry
Contact Email: hr@icegroup.ie

Job Description

Have you ever heard that good communication is about listening? That effort is about results? That what gets measured gets done

Do you want to provide excellent customer service, in a to-the-point efficient manner? 

If you have an interest in helping people achieve their goals via education, ICE Group has an excellent opportunity for you. 

Our Pitman Training Service is seeking a full-time customer service advisor for our students to administer the MyPitman system, manage the module distribution and payment plans.  

ICE Group operates Pitman Training in both an in-centre and virtual online learning environment, resulting in an Internationally recognized and professionally accredited Certificates and Diplomas. 


  • Level 5 major award or above required 
  • Knowledge of computers in an office environment
  • Comprehensive knowledge of customer service

Functional skills

  • Excellent communicator/strong effective communication skills
  • Enthusiastic and can problem-solve under the pressure of working in a fast-paced environment
  • Efficient  time management skills & the ability to prioritise, to escalate matters and to multi-task
  • Excellent MOS Suite skills


  • Previous administration experience or knowledge of Pitman Training Products and Services an advantage

Apply Today

If you are up to the challenge of working in a dynamic locally owned and operated Irish organisation please submit your CV by clicking on the apply now button above.