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ICE Group is an Irish‑owned business services organisation headquartered in Galway, delivering recruitment, training, and workforce solutions nationwide. Through our specialist recruitment division, ICE Jobs, we partner with clients across manufacturing, pharma, logistics, and professional services to deliver compliant, people‑focused staffing solutions. We are passionate about changing lives through employment, offering structured processes, strong client partnerships, and a supportive team environment where quality,...

Role OverviewWe are seeking a highly motivated Production Shift Manager to manage and inspire a multi‑skilled team in a high‑volume manufacturing environment. This role is responsible for delivering shift performance, driving operational excellence, and ensuring that all activities meet strict safety, quality, environmental, and production standards.You will play a key leadership role in executing daily and weekly production plans, fostering...

Key Responsibilities: Operational Leadership: Directly manage day-to-day service desk functions, including ticket queues, shift rostering, real-time SLA monitoring, and incident prioritization for a 15+ person team—ensuring 95%+ first-contact resolution and minimal escalations. Team Performance & Hands-On Oversight: Conduct daily stand-ups, one-on-ones, and performance interventions; handle escalations personally when needed, while delegating routine tasks to leads without losing operational control. Lead...

Executive Assistant    Our client's company, a fast-growing and innovative organisation, is seeking an experienced Executive Assistant to support three C-Suite leaders in a high-paced environment. This is a full-time, permanent role based onsite 5 days per week. The Role Provide high-level EA support to 3 C-Suite executives Manage complex and busy calendars, scheduling and prioritising meetings Oversee inbox management...