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Business Development Executive
Department: Business Development
Employment Type: Full-time, Permanent
Location: Galway (Office-based)
 
Role Overview
The Business Development Executive will help grow new business and strengthen client relationships across ICE Group’s service lines, including Recruitment and Payroll.
This is a commercially focused role with an emphasis on proactive outreach, lead generation, opportunity qualification, and supporting internal teams to convert prospects into secured business—while maintaining a professional, consultative approach with clients.
 
Key Responsibilities – Business Development & Commercial Outreach

• Identify and pursue new business opportunities across public and private sector organisations, aligned to ICE Group’s Recruitment and Payroll services
• Execute a structured outreach plan (warm and cold calling, LinkedIn, referrals, and inbound follow-up) to engage decision-makers and understand their needs
• Qualify prospects (need, timing, stakeholders, and solution fit) and progress interest into structured opportunities
• Build and maintain an accurate pipeline in the CRM, ensuring high-quality notes, next steps, and basic forecasting

Client Relationship Building

• Build credibility with prospects through strong discovery, clear communication, and consistent follow-up
• Support account planning activity by identifying cross-service opportunities (e.g., Recruitment and Payroll) in a client-first manner
• Maintain a professional network within target sectors and contribute to improved messaging based on market insights

Opportunity & Pipeline Management

• Manage early-stage opportunities from initial contact through qualification
• Maintain accurate CRM records, notes, and opportunity tracking
• Provide regular pipeline and activity updates

Internal Collaboration

• Collaborate with Marketing to leverage campaigns, content, and collateral for sales conversations
• Provide market feedback on lead quality and client responses
• Liaise with internal delivery teams to support smooth handover of secured opportunities

Skills & Experience
Essential:

• Experience in sales, business development, or commercial support roles
• Comfortable with proactive outreach and phone-based sales activity
• Strong communication and organizational skills
• Target-driven and self-motivated
• CRM and Microsoft Office proficiency
• Full, clean driving license preferable

Desirable:

• Experience working within recruitment, staffing, HR services, or payroll-related environments
• Understanding of recruitment delivery processes and/or payroll service models
• Confidence supporting proposal/RFP responses and preparing basic commercial documentation

Why Join ICE Group

• 4-day working week available following successful completion of probation
• Company Pension Scheme
• Incremental Annual Leave
• Sports & Social
• Clear, sales focused BD role with strong structure and support
• Collaborative team environment with close alignment to Marketing and Delivery
• Real opportunity to develop and progress within a growing BD function
• Exposure to diverse public and private sector clients

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