Chanelle Pharma is on an ambitious growth trajectory, expanding its workforce across a wide range of disciplines and areas of production. We are seeking an experienced Warehouse Team Lead for an Immediate Start in their Ballinasloe location!
We are looking for:

• Minimum 2 years’ warehouse experience, ideally in a regulated pharmaceutical or similar environment.
• Proven experience in team supervision or team lead responsibilities.
• Strong computer literacy (Excel and Word essential).
• Experience in Inventory Management / Stock Control.
• Manual Handling certification (or willingness to obtain).

As our Warehouse Operations Team Lead, your key responsibilities will be as follows:

• Lead, supervise, and coordinate the daily activities of the Warehouse Operations team.
• Assign duties, manage workloads, and provide on‑the‑floor support to ensure activities are completed efficiently and to required standards.
• Maintain responsibility for daily operational performance against KPIs, including DIFOT.
• Ensure timely completion of daily tasks such as picking, packing, dispatch, put‑away, and replenishment.
• Conduct daily stand‑up meetings and contribute to weekly cadence reviews with the Warehouse Manager.
• Ensure all warehouse activities comply with GDP, SOPs, and regulatory guidelines.
• Oversee GDP training for warehouse operators with guidance from the RP, ensuring competence, retraining, and documentation accuracy.
• Allocate SME support for specialised procedures and ensure procedural compliance across the team.
• Manage and oversee cycle counting schedules in collaboration with SMEs.
• Review and reconcile stock discrepancies promptly.
• Perform stock‑on‑shelf verifications, ensuring accuracy between physical stock and system records.
• Lead weekly Controlled Drugs counts and reconciliation activities.
• Support and participate in annual stock takes, targeting 99.50%+ accuracy.
• Identify and implement improvements in stock allocation, inventory procedures, and accuracy management.
• Produce weekly stock control reports and participate in review sessions with management.
• Oversee and process daily customer/store returns with appropriate team allocation.
• Support the Goods Inwards team with put‑away, stock verification, and accuracy checks when required.
• Ensure customer orders are picked, checked, packed, and dispatched on time and to quality standards.
• Ensure trucks are loaded safely, correctly, and professionally.
• Maintain high housekeeping standards throughout the warehouse.
• Support cross‑functional communication to resolve queries with Sales, Customer Service, QA, and other internal teams.
• Assist with customer query resolution related to warehouse activities.
• Participate in continuous improvement initiatives, contributing ideas and implementing agreed solutions.
• Responsibilities may evolve with business needs.

Skills & Competencies:

• Strong leadership, teamwork, and collaboration skills.
• Excellent communication and interpersonal ability.
• Flexibility and adaptability in a fast‑paced environment.
• High attention to detail and accuracy.
• Results‑driven with strong ownership and accountability.
• Ability to make logical, informed decisions.

Note: Applicants must be based in Ireland to complete this recruitment process. Please do not apply if you are not based in Ireland