Account Manager

Account Manager

Ireland - Galway

Permanent

Industry: Sales & Account Management

Contact Name: Aileen Fitzgerald

Contact Email: aileen.fitzgerald@icegroup.ie

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Our client is a leading ISO 27001-certified Managed IT provider delivering best-in-class IT, Data Security and AI Business Solutions to SMEs across Ireland.
They act as a trusted technology partner to our customers, offering unmatched expertise, reliability, and proactive protection, enabling them to focus on what they do best.

The Role
An Account Manager / Business Development Executive to partner with clients and accelerate their business potential through digital transformation and the adoption of secure, leading technologies.
This role focuses on delivering measurable sales results, enhancing customer satisfaction, and working cross-functionally with internal teams to ensure long-term value.
What you will be doing

  • Develop and nurture relationships with client accounts to increase satisfaction and retention.
  • Reach and exceed personal revenue and margin targets within the Intuity service portfolio.
  • Manage a pipeline of qualified opportunities and follow through to close of sale.
  • Plan and pitch proactive solutions that grow revenue and meet client needs.
  • Collaborate with internal teams and partners to deliver customer success.
  • Maintain strong knowledge of software and hardware solutions.
  • Learn and share as part of a growing team, including mentoring and knowledge sharing.

Essential Requirements:

  • 3rd Level Qualification or 3-5 Years+ experience in a similar role (ICT Industry and/or qualification an advantage).
  • Demonstrable evidence of meeting and exceeding sales targets.
  • Excellent IT skills and CRM experience.
  • Exceptional verbal and written communication and presentation skills.
  • Excellent planning and organisational skills.
  • Full driver’s licence preferred.
  • Experience in remote/hybrid work environments and digital-first approaches.

Key Attributes:

  • Customer-centric mindset with a drive to deliver exceptional service.
  • Strong planning, problem-solving, and decision-making skills.
  • Team-oriented with excellent interpersonal skills.
  • Commitment to continuous improvement and innovation.
  • Leadership and strategic thinking capabilities.

Salary & Benefits

  • Salary: Competitive, based on experience.
  • Attractive Commission Incentive Plan
  • Company-matched Pension contributions.
  • HSF Health Plan.
  • Flexible hybrid working options.
  • Active and subsidised Sports & Social Club.
  • Access to our onsite Gym.
  • Early finish Fridays (1.30pm).
  • Annual leave with increases based on years of service.
  • Reward incentives for achieving certifications.
  • Employee and Customer Referral bonus and recognition incentives.
  • Employee Assistance Program (EAP)
  • Training opportunities (access to premium online training platforms, in-house training, internal & external technical training, certification/exam support).
  • Cycle to work scheme.

Why join us?

  • Opportunity to drive digital transformation and customer success.
  • Collaborative and inclusive work environment.
  • We invest in your continuous professional development and certifications.
  • Competitive compensation and benefits.
  • Career progression opportunities within a growing organisation.
  • Gain broad hands-on exposure across multiple customer industries and environments.

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About Us

At ICE Jobs, we have 50 years of experience in helping people to find the career that suits them best. With both permanent, temporary and contract jobs in Manufacturing, IT & Technology, Accounting, Finance, Sales, Marketing, Healthcare, Office Support, Engineering, Construction, Driving & Logistics, and Languages sectors – we are the go-to company to help you ascend your career ladder.

Beginning with a small team in Galway in the West of Ireland in 1972, ICE Jobs are now in a number of locations including Sligo, Limerick, Dublin in Ireland, and well as across the globe in Sydney, Australia.

The company motto is ‘We Change Lives’ - and that’s exactly what we aim to do - for both employees and employers. If you’re at the beginning of your career looking for direction on your path, or an established multinational looking for talented people, ICE Jobs are here to get you started.

With expert recruiters and a direct connection to in-house training partners, ICE Jobs has the answers to all your career questions.