Onsite Interpreting Service (OIS) Coordinator

Onsite Interpreting Service (OIS) Coordinator

Ireland - Galway

Permanent

Industry: Admin / Secretarial / Office Support

Contact Name: Heather McGowan

Contact Email: sligo@icegroup.ie

To Apply for this Job Click Here

Onsite Interpreting Service is a growing Interpretation and Translation company based in the West of Ireland. We are currently hiring a new coordinator to add to our existing team in order to support our growth and development plans. 

This role involves  a mix of booking coordination, interpreter recruitment and business development for new clients. The role works closely with our existing Galway and Sligo coordinators to support interpreter onboarding, new client outreach and the daily operational running of our interpreting service.
 
Role Responsibilities

  • Source and onboard new interpreters through community links, social media and referrals
  • Support client outreach including lead generation, qualification, business development calls and follow ups.
  • Research new client opportunities across our target industries in line with our defined growth and development strategy.
  • Manage allocation of interpreter bookings via our online system , cancellations, and be the point of contact for incoming calls for last minute or same day bookings.
  • Keep systems, records and weekly KPI reports accurate and up to date
  • Contribute ideas and support campaigns that help OIS grow (Marketing, business development, tender support)

Experience and Skills

  • Background in coordination, recruitment or business development (service-based environment or coming from interpreting / translation background would be a distinct advantage)
  • Confident communicator, comfortable talking with both clients and interpreters
  • Strong organisational skills and attention to detail
  • Able to manage several priorities at once and meet agreed targets
  • Good working knowledge of MS Office Suite and CRM or scheduling systems
  • Team-focused, reliable and proactive in following things through
  • Full Irish Drivers license is essential for this role as periodic travel to client locations, recruitment events and Sligo office would be required

 
What We Offer

  • Work in a business that pioneered Ireland’s first 4-day week initiative, and you will be eligible for the 4-day week following successful probation!
  • Ongoing training & development to enhance your skills.
  • Be part of a supportive, collaborative team in a company that values innovation.

 
If interested, please apply with your CV on icejobs.ie. If you have any questions about the role, you can contact Heather on 071 9169097.

To Apply for this Job Click Here

Return to Search

About Us

At ICE Jobs, we have 50 years of experience in helping people to find the career that suits them best. With both permanent, temporary and contract jobs in Manufacturing, IT & Technology, Accounting, Finance, Sales, Marketing, Healthcare, Office Support, Engineering, Construction, Driving & Logistics, and Languages sectors – we are the go-to company to help you ascend your career ladder.

Beginning with a small team in Galway in the West of Ireland in 1972, ICE Jobs are now in a number of locations including Sligo, Limerick, Dublin in Ireland, and well as across the globe in Sydney, Australia.

The company motto is ‘We Change Lives’ - and that’s exactly what we aim to do - for both employees and employers. If you’re at the beginning of your career looking for direction on your path, or an established multinational looking for talented people, ICE Jobs are here to get you started.

With expert recruiters and a direct connection to in-house training partners, ICE Jobs has the answers to all your career questions.