Microsoft 365 Senior Delivery Consultant
Ireland - Galway
Permanent
Industry: IT & Telecomms
Contact Name: Nishant Vallabh
Contact Email: healthcare03@icegroup.ie
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Microsoft 365 Senior Delivery Consultant
Location: Galway (Hybrid), Ireland Position Type: Full-Time
About the Role
Are you ready to take on an exciting role in a Dynamic Technology Company in the west of Ireland with ambitious growth plans? As a Microsoft 365 Senior Delivery Consultant, you will play a key role in developing innovative systems that empower clients.
This position requires a confident leader who can design effective technical solutions, guide teams, and measure project success. You’ll gain distinctive experiences, limitless learning opportunities, and the chance to grow in an entrepreneurial environment.
We are committed to building a diverse and inclusive culture that fosters creativity and innovation. This is a purpose-driven role focused on improving how people work, interact, and live.
Key Responsibilities
- Lead customer engagements at a Senior Consultant level across D365 CRM, Business Applications, and client strategy.
- Drive the growth of the Business Solutions practice and strengthen support capabilities.
- Own delivery responsibilities for client projects including D365 CRM implementations, application modernisation, security, and business outcomes.
- Provide technical leadership throughout engagements and contribute to solution evolution.
- Support D365 sales initiatives through estimating, solution development, delivery strategy, and workshops.
- Collaborate with business and strategy teams to identify and unlock sales opportunities.
- Deliver technical training to customer technical teams.
- Conduct research on system upgrades to assess feasibility, cost, timelines, and compatibility.
- Design and deliver Microsoft-focused modern solutions across multiple industries.
- Provide guidance and support to the technical support team.
Skills, Knowledge & Expertise
- Strong facilitation, presentation, and communication skills (verbal and written).
- Excellent analytical, problem-solving, and attention-to-detail skills.
- Proven ability to build and maintain strong client relationships.
- Flexible and adaptable, with the ability to thrive in ambiguous situations.
- Collaborative team player with a delivery-focused, “can-do” attitude.
- Willingness to travel based on client/project requirements (Galway-based).
- Proficiency in MS Office Suite (PowerPoint, Excel, Word, etc.).
- Relevant third-level qualification.
Benefits
- Early Finish Friday at 1:30pm
- Competitive remuneration package
- Company-matched pension
- Flexible hybrid working model
- Company phone and laptop
- Defined career path and growth opportunities
- Life assurance & health benefits
- On-site gym & ergonomic workstations
- Family leave policies
- Employee Assistance Programme (EAP)
- Training & certification support (education, certification, exams)
- Cycle-to-work scheme
- Regular social events
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About Us
At ICE Jobs, we have 50 years of experience in helping people to find the career that suits them best. With both permanent, temporary and contract jobs in Manufacturing, IT & Technology, Accounting, Finance, Sales, Marketing, Healthcare, Office Support, Engineering, Construction, Driving & Logistics, and Languages sectors – we are the go-to company to help you ascend your career ladder.
Beginning with a small team in Galway in the West of Ireland in 1972, ICE Jobs are now in a number of locations including Sligo, Limerick, Dublin in Ireland, and well as across the globe in Sydney, Australia.
The company motto is ‘We Change Lives’ - and that’s exactly what we aim to do - for both employees and employers. If you’re at the beginning of your career looking for direction on your path, or an established multinational looking for talented people, ICE Jobs are here to get you started.
With expert recruiters and a direct connection to in-house training partners, ICE Jobs has the answers to all your career questions.
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