Training and Development Specialist
Ireland - Galway
Permanent
Industry: Banking & Finance
Contact Name: Aileen Fitzgerald
Contact Email: aileen.fitzgerald@icegroup.ie
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Galway based Insurance/Financial Service company a new role for Training & Development Specialist who will support the design, delivery, measurement and continuous improvement of learning and development activity across the Group. The role will work with managers, advisers and support teams to identify development needs, create practical learning solutions, maintain accurate training records and ensure learning activity supports competence, compliance, efficiency and career progression.
Key Responsibilities
- Conduct training needs analysis across advisers, staff and management.
- Analyse output from surveys, manager feedback, compliance monitoring, business MI, quality reviews and strategic initiatives.
- Develop training programmes internally or identify suitable external providers where required.
- Design post-programme tools for attendees and line managers to support workplace application and behavioural change.
- Ensure programmes are developed and delivered within approved budget.
- Support the Training & Development Team with training delivery, facilitation and programme administration.
- Update and expand the current training library for targeted online completion, assessment and feedback.
- Use authorised AI tools to improve content development, learner support, assessment design and training administration, subject to governance and review.
- Design tailored training and development modules to support career progression, efficiency and capability development.
- Maintain up-to-date records for each relevant resource, including qualifications, CPD hours, in-person training, online modules, assessments and feedback.
- Prepare training MI and insight reports for managers and T&D leadership.
- Support induction, onboarding, regulatory change training, product training, system adoption and leadership/middle-management development where required.
Essential Experience and Qualifications
- Minimum 5 years’ experience in the financial services industry.
- Preferably experience in Life, Pensions and Investments in training, coaching, adviser-development or learning role.
- Qualified Financial Advisor (QFA).
- Relevant Training & Development qualification.
- Experience preparing and delivering training for regulated financial services audiences.
- Experience maintaining CPD, qualification or training-completion records.
Benefits:
- Flexible working options
- Annual performance based bonus
- Company pension scheme, sick leave, employee assistance programme.
- Career Development opportunities
- Sports and social
IND123
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About Us
At ICE Jobs, we have 50 years of experience in helping people to find the career that suits them best. With both permanent, temporary and contract jobs in Manufacturing, IT & Technology, Accounting, Finance, Sales, Marketing, Healthcare, Office Support, Engineering, Construction, Driving & Logistics, and Languages sectors – we are the go-to company to help you ascend your career ladder.
Beginning with a small team in Galway in the West of Ireland in 1972, ICE Jobs are now in a number of locations including Sligo, Limerick, Dublin in Ireland, and well as across the globe in Sydney, Australia.
The company motto is ‘We Change Lives’ - and that’s exactly what we aim to do - for both employees and employers. If you’re at the beginning of your career looking for direction on your path, or an established multinational looking for talented people, ICE Jobs are here to get you started.
With expert recruiters and a direct connection to in-house training partners, ICE Jobs has the answers to all your career questions.
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