• Manage and develop a key high-volume client account, ensuring exceptional service delivery and long-term partnership
• Oversee end-to-end recruitment activity across temporary and permanent hires
• Work closely with internal teams to ensure smooth operations, including payroll accuracy and contractor satisfaction
• Build strong, trusted relationships with clients, acting as the main point of contact
• Maintain a consistent pipeline of high-quality, relevant candidates aligned to client requirements
• Monitor and deliver on key performance metrics (e.g. CV-to-interview, interview-to-placement ratios)
• Identify opportunities to grow the account and support wider business development activity
• Ensure full compliance with agency workforce regulations, including the Agency Worker Act
• Provide regular updates and insights on performance and recruitment activity

What We’re Looking For

• Proven experience in recruitment, ideally managing high-volume or key client accounts
• Strong understanding of temporary and contingency workforce recruitment
• Commercially aware, with a focus on delivering quality and results
• Excellent relationship management and communication skills
• Highly organised, with the ability to manage multiple priorities in a fast-paced environment
• A proactive, solutions-focused approach

Why Join ICE Group?

• Take ownership of a key client account with real impact
• Join an established and respected brand with a strong market presence
• Be part of a collaborative, driven team environment
• Opportunity to grow your career within a supportive and ambitious organisation

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