Vet Warehouse Team Lead (Ballinasloe)

ICE Group, in partnership with Chanelle, are keen to add diverse and ambitious individuals who are willing to learn and get involved with all aspects of the manufacturing process.

Chanelle Pharma is on an ambitious growth trajectory, expanding its workforce across a wide range of disciplines and areas of production. We are seeking an experienced Warehouse Team Lead for an Immediate Start in their Ballinasloe location!
We are looking for:

• Minimum 2 years’ warehouse experience, ideally in a regulated pharmaceutical or similar environment.
• Proven experience in team supervision or team lead responsibilities.
• Strong computer literacy (Excel and Word essential).
• Experience in Inventory Management / Stock Control.
• Manual Handling certification (or willingness to obtain).

As our Warehouse Operations Team Lead, your key responsibilities will be as follows:

• Lead, supervise, and coordinate the daily activities of the Warehouse Operations team.
• Assign duties, manage workloads, and provide on‑the‑floor support to ensure activities are completed efficiently and to required standards.
• Maintain responsibility for daily operational performance against KPIs, including DIFOT.
• Ensure timely completion of daily tasks such as picking, packing, dispatch, put‑away, and replenishment.
• Conduct daily stand‑up meetings and contribute to weekly cadence reviews with the Warehouse Manager.
• Ensure all warehouse activities comply with GDP, SOPs, and regulatory guidelines.
• Oversee GDP training for warehouse operators with guidance from the RP, ensuring competence, retraining, and documentation accuracy.
• Allocate SME support for specialised procedures and ensure procedural compliance across the team.
• Manage and oversee cycle counting schedules in collaboration with SMEs.
• Review and reconcile stock discrepancies promptly.
• Perform stock‑on‑shelf verifications, ensuring accuracy between physical stock and system records.
• Lead weekly Controlled Drugs counts and reconciliation activities.
• Support and participate in annual stock takes, targeting 99.50%+ accuracy.
• Identify and implement improvements in stock allocation, inventory procedures, and accuracy management.
• Produce weekly stock control reports and participate in review sessions with management.
• Oversee and process daily customer/store returns with appropriate team allocation.
• Support the Goods Inwards team with put‑away, stock verification, and accuracy checks when required.
• Ensure customer orders are picked, checked, packed, and dispatched on time and to quality standards.
• Ensure trucks are loaded safely, correctly, and professionally.
• Maintain high housekeeping standards throughout the warehouse.
• Support cross‑functional communication to resolve queries with Sales, Customer Service, QA, and other internal teams.
• Assist with customer query resolution related to warehouse activities.
• Participate in continuous improvement initiatives, contributing ideas and implementing agreed solutions.
• Responsibilities may evolve with business needs.

Skills & Competencies:

• Strong leadership, teamwork, and collaboration skills.
• Excellent communication and interpersonal ability.
• Flexibility and adaptability in a fast‑paced environment.
• High attention to detail and accuracy.
• Results‑driven with strong ownership and accountability.
• Ability to make logical, informed decisions.

Note: Applicants must be based in Ireland to complete this recruitment process. Please do not apply if you are not based in Ireland