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Front of House - Corporate Training

Job Title: Front of House - Corporate Training
Contract Type: Permanent
Location: Galway
Start Date: 01/01/2020
Duration: Permanent
REF: 10683
Contact Name: Aileen Fitzgerald
Contact Email: aileen.fitzgerald@icegroup.ie

Job Description


Meet and greet all Facilitators/ Tutors, Customers/Clients and Students/ Learners and manage a busy switchboard in a professional and courteous manner.


  • Professional qualifications in Telephony/ Front of House or equivalent work experience

  • Knowledge of Microsoft Office; Word, Excel, PowerPoint, Outlook

  • Needs to be a capable typist

  • Previous Reception/Front of house experience

  • Previous customer/client-facing or customer service experience


  • Excellent communication and interpersonal skills

  • Strong decision making and problem-solving skills

  • Fluency in written and spoken English

  • Exceptional telephone skills

  • Fast accurate typing skills

  • Ability to work under pressure

  • Confidence in dealing with clients

  • Helpful and approachable manner

  • Exceptional attention to detail

  • Ability to work independently, and on own initiative

For more information, contact us today or simply click Apply Now to submit your CV.