Administrative Assistant (Temporary Contract)

Excellent opportunity to join a  busy office environment in Donegal.   

Responsibilities include:

• Corresponding to client complaints in a prompt and professional manner.
• Inputting information using MS Excel spreadsheets
• Answering phone calls from clients, resolving any issues or escalating any issues where appropriate.
• Operating and updating a Customer Relationship Management system to track all customer interactions.
• Supporting the QA Manager in daily administrative tasks.