To Apply for this Job Click Here
ICE Group is an Irish‑owned business services organisation headquartered in Galway, delivering recruitment, training, and workforce solutions nationwide. Through our specialist recruitment division, ICE Jobs, we partner with clients across manufacturing, pharma, logistics, and professional services to deliver compliant, people‑focused staffing solutions.
We are passionate about changing lives through employment, offering structured processes, strong client partnerships, and a supportive team environment where quality, compliance, and continuous improvement are at the core of everything we do.
The Role:
To work within the Contingency Workforce (CWF) Recruitment team, which operates a structured, ISO approved recruitment system, to allow for high volume recruitment campaigns to be run effectively. This means the individual, will work across all areas of the recruitment process to ensure a quality, compliant recruitment process is followed. Working to standardised recruitment processes to ensure 100% fulfilment. Additionally, the successful candidate will develop strong techniques in candidate sourcing, attraction and screening for high volume recruitment clients.
Duties & Responsibilities:
Recruitment, Screening and Selection
- Sourcing candidates who wish to work in production, warehousing or transport roles within Ireland – through consistent candidate attraction strategies
- Screening candidates in line with our recruitment standard operating procedures (SOP’s) ensuring compliance and accuracy 100%
- Carrying out relevant skills testing in line with client requirements
- Matching and placing candidates in the right role, taking consideration of both their and the client requirements.
- Updating candidates regularly by phone and email to maximise retention in the recruitment process.
Onboarding
- Managing all compliance checks including PEM’s, references, work eligibility and ensuring all checks are verified and updated.
- On-boarding candidates in line with specific customer accounts including inductions, roll calls, staff ID Cards, New Starter Information, and Payroll Confirmations.
Client / Account Management
- Updating daily, weekly and monthly candidate / client trackers to manage the candidate pipeline vs workforce projections
- Flexibility in working hours to facilitate on-site evening / night shift interviews
- Attending client meetings virtually, and on site to ensure the level of service provided is in line with SLA’s
- Identifying opportunities for improvement to deliver 100% customer satisfaction
- Conduct client satisfaction checks / surveys, and present relevant recruitment reports.
- Supporting HR (Workforce Management) in ensure client and SLA requirements are achieved.
Workforce Management
- Daily updating and reporting using our in-house CRM System to maximise team work, compliance and efficiency across the team.
- Acting as first line of communication with Agency workforce (workforce management activities).
- Being aware of important employment legislation such as Protection of Employees (Temporary Agency Worker Act), National Minimum Wage, Organisation of Working Time Act, Employment Permits Act, etc.
Qualifications:
- Diploma / Degree in Relevant Discipline
- Advanced IT Training / Course
- HR Certificate or Recruitment Experience
Desired Qualifications & Skills:
- Full clean Driving Licence
- Advanced IT Skills (Excel / Word / MS Teams)
- A quality mindset, process orientated
- Strong attention to detail
- Excellent communication skills (presenting, interpersonal / building rapport)
- Strong ability to multi-task and work in a extremely fast paced environment