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Business Development Executive
Department: Business Development
Employment Type: Full-time, Permanent
Location: Galway (Office-based)
Role Overview
The Business Development Executive will help grow new business and strengthen client relationships across ICE Group’s service lines, including Recruitment and Payroll.
This is a commercially focused role with an emphasis on proactive outreach, lead generation, opportunity qualification, and supporting internal teams to convert prospects into secured business—while maintaining a professional, consultative approach with clients.
Key Responsibilities – Business Development & Commercial Outreach
- Identify and pursue new business opportunities across public and private sector organisations, aligned to ICE Group’s Recruitment and Payroll services
- Execute a structured outreach plan (warm and cold calling, LinkedIn, referrals, and inbound follow-up) to engage decision-makers and understand their needs
- Qualify prospects (need, timing, stakeholders, and solution fit) and progress interest into structured opportunities
- Build and maintain an accurate pipeline in the CRM, ensuring high-quality notes, next steps, and basic forecasting
Client Relationship Building
- Build credibility with prospects through strong discovery, clear communication, and consistent follow-up
- Support account planning activity by identifying cross-service opportunities (e.g., Recruitment and Payroll) in a client-first manner
- Maintain a professional network within target sectors and contribute to improved messaging based on market insights
Opportunity & Pipeline Management
- Manage early-stage opportunities from initial contact through qualification
- Maintain accurate CRM records, notes, and opportunity tracking
- Provide regular pipeline and activity updates
Internal Collaboration
- Collaborate with Marketing to leverage campaigns, content, and collateral for sales conversations
- Provide market feedback on lead quality and client responses
- Liaise with internal delivery teams to support smooth handover of secured opportunities
Skills & Experience
Essential:
- Experience in sales, business development, or commercial support roles
- Comfortable with proactive outreach and phone-based sales activity
- Strong communication and organizational skills
- Target-driven and self-motivated
- CRM and Microsoft Office proficiency
- Full, clean driving license preferable
Desirable:
- Experience working within recruitment, staffing, HR services, or payroll-related environments
- Understanding of recruitment delivery processes and/or payroll service models
- Confidence supporting proposal/RFP responses and preparing basic commercial documentation
Why Join ICE Group
- 4-day working week available following successful completion of probation
- Company Pension Scheme
- Incremental Annual Leave
- Sports & Social
- Clear, sales focused BD role with strong structure and support
- Collaborative team environment with close alignment to Marketing and Delivery
- Real opportunity to develop and progress within a growing BD function
- Exposure to diverse public and private sector clients