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Purpose of Position:
To work within the Contingency Workforce (CWF) Recruitment team, which operates a structured, ISO approved recruitment system, to allow for high volume recruitment campaigns to be run effectively. This means the individual, will work across all areas of the recruitment process to ensure a quality, compliant recruitment process is followed. Working to standardised recruitment processes to ensure 100% fulfilment. Additionally, the successful candidate will develop strong techniques in candidate sourcing, attraction and screening for high volume recruitment clients.
Duties & Responsibilities:
Recruitment, Screening and Selection
- Sourcing candidates who wish to work in production, warehousing or transport roles within Ireland – through consistent candidate attraction strategies
- Screening candidates in line with our recruitment standard operating procedures (SOP’s) ensuring compliance and accuracy 100%
- Carrying out relevant skills testing in line with client requirements
- Matching and placing candidates in the right role, taking consideration of both their and the client requirements.
- Updating candidates regularly by phone and email to maximise retention in the recruitment process.
Onboarding
- Managing all compliance checks including PEM’s, references, work eligibility and ensuring all checks are verified and updated.
- On-boarding candidates in line with specific customer accounts including inductions, roll calls, staff ID Cards, New Starter Information, and Payroll Confirmations.
Client / Account Management (100% Fulfilment)
- Updating daily, weekly and monthly candidate / client trackers to manage the candidate pipeline vs workforce projections
- Flexibility in working hours to facilitate on-site evening / night shift interviews
- Attending client meetings virtually, and on site to ensure the level of service provided is in line with SLA’s
- Identifying opportunities for improvement to deliver 100% customer satisfaction
- Conduct client satisfaction checks / surveys, and present relevant recruitment reports.
- Supporting HR (Workforce Management) in ensure client and SLA requirements are achieved.
Workforce Management
- Being aware of important employment legislation such as Protection of Employees (Temporary Agency Worker Act), National Minimum Wage, Organisation of Working Time Act, Employment Permits Act, etc.
- Daily updating and reporting using our in-house CRM System to maximise team work, compliance and efficiency across the team.
- Acting as first line of communication with Agency workforce (workforce management activities).
Business Development
- Identifying and following up any leads on new clients
- Cold and warm outreach to new and existing clients
- Marketing candidates out to your existing client base
- Regular keep in touch calls with CWF client base
- Promoting ICE Group recruitment product offerings
Qualifications:
Diploma / Degree in Relevant Discipline
Advanced IT Training / Course
HR Certificate or Recruitment Experience
Desired Qualifications & Skills
Full Driving Licence
Advanced IT Skills (Excel / Word / MS Teams)
A quality mindset, process orientated
Attention to detail
Excellent communication skills (presenting, interpersonal / building rapport)