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Our client, Pitman Training, requires a new member of the team!
This role provides key support to potential students in terms of managing customer interactions and administrative duties and requires a highly organised individual who can efficiently handle a variety of tasks including communication, scheduling, and customer service.
This is an in-office role 
 
Responsibilities 
 

• Building relationships with existing and new customers.
• Receive and process customer orders.
• Understand customer needs accurately and direct them to the appropriate internal teams for further assistance if required.
• Handle all administrative duties, including documentation, scheduling calls, appointments and maintaining accurate reports. 
• Assist the finance department with orders processing.
• Offer sales support to the sales team in terms of monitoring existing students and developing opportunities for new customers together with continuously acquiring knowledge about our products to effectively resolve basis enquiries.
• Maintenance of various reports relevant to the department.
• Support marketing initiatives and assist with promotional activities as required.
• General administration duties as required.

 
Candidate Profile 
 

• Demonstrate exceptional attention to detail in all tasks.
• The successful candidate would ideally have a qualification in Sales, Business or a related discipline
• 1-5 years of experience in customer service with prior roles that included administrative and financial responsibilities.
• Experience of the above within the education industry would be advantageous
• Excellent communication skills both written and verbal.
• High proficiency in PC Software, Microsoft 365, especially Excel and familiarisation of CRM Systems.
• Team player with the ability to collaborate effectively across departments.

 
Benefits 

• 4 Day Week Work Pattern 
• On site Canteen Facilities
• On-site Parking

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