Part-Time Receptionist/ Front Desk Associate

Part-Time Receptionist/ Front Desk Associate

Ireland - Galway

Permanent Part-time

Industry: Admin / Secretarial / Office Support

Contact Name: Breann McGarry

Contact Email: hr@icegroup.ie

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Job Title: Part-Time Receptionist/Front Desk Associate

Location: Galway

Business Unit: Western Management Centre Training

Are you a professional with exceptional interpersonal skills and a knack for providing top-notch customer service? We are currently seeking a Part-Time Receptionist/Front Desk Associate to join our team at our Galway training centre. This role offers flexibility in hours and provides an exciting opportunity to engage with Facilitators/Tutors, Customers/Clients, and Students/Learners in a dynamic corporate training environment.
 
Key Responsibilities:
• Welcome and assist Facilitators, Tutors, Customers, Clients, Students, and Learners with a professional and courteous manner.

• Facilitate reception and administrative functions, ensuring smooth operations of the training center.

• Preparing Tea and Coffee and light catering duties

• Manage telephone inquiries with exceptional telephone etiquette and assist with various administrative tasks.

• Utilize Microsoft Office tools such as Word, Excel, PowerPoint, and Outlook to support daily operations.

• Maintain a high level of attention to detail in all tasks performed.
 
Knowledge/Qualifications:

• Professional qualifications in Telephone/Front of House or equivalent work experience.

• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).

• Good typing skills.
 
Functional Skills:
• Excellent communication and interpersonal skills.

• Strong decision-making and problem-solving abilities.

• Fluency in written and spoken English.

• Exceptional telephone skills with the ability to handle inquiries effectively.

• Fast and accurate typing skills.

• Ability to thrive under pressure and handle multiple tasks efficiently.

• Confidence in interacting with clients in a professional manner.

• Helpful and approachable character with exceptional attention to detail.

• Ability to work independently and take initiative.
 
Experience:
• Previous experience in Reception/Front of House roles preferred.

• Prior customer/client-facing or customer service experience desired.
 
This is a part-time position offering some flexibility with hours, allowing you to balance work with other commitments. If you possess the required qualifications, skills, and experience, and thrive in a fast-paced environment where every day brings new challenges, we encourage you to apply.

Join our team and be part of a supportive environment where your contributions are valued, and opportunities for growth. We look forward to welcoming you to our team!
 
Why Work with Us:

Unlock Your Potential with ICE Group: Exciting Benefits Await!
Join ICE Group and experience a rewarding career journey with exceptional perks:

1. Development & Quality:
• Continuous professional growth.

• ISO 9001-2015 Accreditation for quality assurance.

2. Balance & Lifestyle:
• Full-time permanent position with potential for a 4-day workweek.

• Engage with our Sports & Social Group for community connection.

3. Financial Incentives:
• Competitive salary with bonus schemes or commissions.

4. Engagement & Comfort:
• Participate in the 2 Cents Group to shape our culture.

• Enjoy complimentary tea and coffee at our canteen.

5. Supportive Policies:
• Study and exam leave for personal development.

• Access to career breaks after two years.

6. Health & Security:
• 10% discount on health insurance through VHI.

• Sick pay scheme after one year.

7. Travel & Convenience:
• Company carpool for hassle-free commuting.

• Reimbursement for travel and subsistence expenses.

8. Legal Protections:
• Ensure compliance with statutory entitlements.

At ICE Group, we’re more than just a workplace; we’re a community dedicated to empowering individuals and fostering growth. Join us and experience a rewarding career where your well-being and success are our top priorities. Apply now and unlock a world of opportunities!

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About Us

At ICE Jobs, we have 50 years of experience in helping people to find the career that suits them best. With both permanent, temporary and contract jobs in Manufacturing, IT & Technology, Accounting, Finance, Sales, Marketing, Healthcare, Office Support, Engineering, Construction, Driving & Logistics, and Languages sectors – we are the go-to company to help you ascend your career ladder.

Beginning with a small team in Galway in the West of Ireland in 1972, ICE Jobs are now in a number of locations including Sligo, Limerick, Dublin in Ireland, and well as across the globe in Sydney, Australia.

The company motto is ‘We Change Lives’ - and that’s exactly what we aim to do - for both employees and employers. If you’re at the beginning of your career looking for direction on your path, or an established multinational looking for talented people, ICE Jobs are here to get you started.

With expert recruiters and a direct connection to in-house training partners, ICE Jobs has the answers to all your career questions.

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