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Are you looking for a position based in admin & customer services?

We are currently seeking a Pitman learning and training coach to come work with us in our Galway office at ICE Group. The Pitman Learning and Training Coach is responsible for the supervision of Pitman Training students, the administration of Pitman Training courses, and the general housekeeping of the Pitman Training room(s).Pitman training college works with clients to understand their needs, deliver training sessions, and ensuring students successfully complete their learning journey.

Key Responsibilities:

· Work with students to identify learning needs.

· Deliver exam sessions in person or online, ensuring that the content is engaging and effective.

· Provide coaching and mentoring to individuals and teams, supporting them in their professional development.

· Work collaboratively with colleagues to share best practice and ensure a joined-up approach to learning and development.

· Develop and maintain relationships with clients, building trust and credibility.

Skills and Experience:

· Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and participants.

· coaching and mentoring skills, with the ability to support individuals and teams in their professional development.

· Excellent organizational skills.

· A flexible and adaptable approach, with the ability to work in a fast-paced and dynamic environment.

· A passion for learning and development, with a commitment to delivering high-quality customer service that make a real difference to individuals and organizations.

Education and Qualifications:

· A degree in a relevant subject such administration, secretarial from Pitman training college or other 3rd level institutions.

· Previous administrative, customer service experience is essential.

· Experience in using e-learning tools is desirable.

Please note the position is Full time in our Galway office location, You must be available to work Mon – Fri (each week) and flexible for 1 Saturday per month.

Please also note your preferred location.

If you have a passion for learning and development, please apply directly through the Website by submitting your CV for the position.

Office Support

Galway City

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