Introduction to ICE Group
ICE Group was established in Galway in 1972, currently employing over 40 people, we have offices in Sligo, Galway, Dublin, Limerick and Sydney. The company is an owner-managed operation, providing clients with exceptional customer service, innovative service delivery and excellent added value propositions. As a group, ICE provides services in Recruitment, Training and Out-sourced processing. In our headquarters in Galway, we have 18,000 square feet of office facilities, ensuring that at all times we can flex up and down depending on business and client requirements. In Sligo, our offices consist of a large training and testing centre and candidate interviewing facilities.
ICE Group provides a full spectrum of recruitment services, whilst maintaining the depth of knowledge only experienced with niche market specialists. This involves filling Permanent and Temporary roles, providing Contractors, either fixed-term or otherwise, and managing large and small contingency workforces. We operate within the Manufacturing, Engineering, Commercial, Construction and Sales sectors.
Our policy of Continuous Improvement is implemented at all levels, from Director to Consultant, ensuring we continually strive to deliver the customer satisfaction our Clients deserve. We monitor and review our procedures and practices on a regular basis, with legal compliance, equality and diversity, and overall customer service is our priorities.
We are a 24 hour/365 day a year operation. Clients are able to contact the Directors of the company at any time, offering true flexibility regarding decision-making and accountability.
Whatever model or commercial arrangement ICE Group enter, core to its philosophy is delivering innovative solutions that are proven at reducing cost, improving quality and delivering real business benefit.
Through our training division, ICE Group is uniquely positioned to offer standardized and bespoke skills, dexterity and psychometric testing. Currently, we complete pre-screening testing for most of our major clients, including BSCI, NUIG, and Celestica. Many of the tests administered have been developed specifically for our clients ensuring that the testing is a valuable tool in the recruitment and selection process.
ICE Group are ISO certified and have completed certification and approval under FETAC (the Irish Government Training Standards Body) and Fás (now Solas - the National Recruitment and Training Authority in Ireland). We have achieved the “Fàs - Excellence through People” accreditation and are categorised as a 'Super Supplier' for training.